# Participant Kit

> Participant Kit (formerly Consent Kit) is a research platform. Organisations use it to run user research and manage participant data in a compliant, ethical way. This site exists to explain the emails we send on our customers' behalf.

## Why people receive our email

- Emails are sent by organisations that use Participant Kit, not by Participant Kit itself.
- They are usually invitations to take part in a research study, or requests to complete a consent form.
- The organisation that sent the email chose to contact the recipient and is responsible for their data. Participant Kit provides the platform and handles data on their behalf.
- To stop receiving emails or have data removed, recipients should reply to the email or contact the researcher who invited them.

## Is Participant Kit legit?

- Yes. Participant Kit is run by Consent Kit Ltd, a UK company based in Manchester, and is used by organisations around the world to run research.
- All our data is hosted in the EU.
- We're one of the best UX and user research platforms for GDPR compliance.
- We hold Cyber Essentials certification. Our security page explains how we keep data safe.
- If a recipient is unsure about a particular email, they should contact the organisation that sent it using contact details they already have, rather than links in the email.

## How to verify our email

- We send all research and participant email from mail.participantkit.com, using Mailgun. This is our only sending domain and our only sending service.
- SPF, DKIM and DMARC are in place for mail.participantkit.com.
- We only send email on behalf of our customers, to people they have invited to take part in research.
- Links in our emails go to portal.participantkit.com.
- It would be really helpful if IT teams could add mail.participantkit.com and portal.participantkit.com to their allow list.

## Links

- [Recipient information](https://mail.participantkit.com/): why you got an email and who to contact
- [About Participant Kit](https://participantkit.com)
- [Privacy policy](https://participantkit.com/legal/privacy)
- [Terms](https://participantkit.com/legal/terms)
- [Security](https://participantkit.com/security)